Terms and Conditions

Payment and Deposits

  1. All prices are exclusive of VAT(Value Added Tax) charged at 20%.
  2. Your booking may be subject to additional waiting time and car park charges.
  3. The charge on your credit card statement will be shown as Nationel Chauffeurs Ltd.

Cancellation and Refund Policy

  1. If a booking is cancelled by the Customer within 4 hours from the start of the period of hire, 50% of all monies paid will be non-refundable, see below for wedding bookings.
  2. If a booking is cancelled by the Customer within one hours from the start of the period of hire, 100% of all monies paid will be non-refundable, see below for wedding bookings.
  3. If a wedding booking is cancelled within 3 months from the start of the period of hire, the deposit will be non- refundable. If a wedding booking is cancelled within 2 months from the start of the period of hire, the full hire amount will still be charged to the customer.
  4. If the customer does not appear at the meeting place at 20 minutes of agreed time we will charge waiting time and if there is no contact with the customer then we will charge the full amount for the job.

Terms and Conditions

  • Nationel Chauffeurs request a minimum of 4 hours notice for any online bookings.
    If you would like to book a car with less than 4hours notice Please call our help-line: +44 (0)1189 108 108. Whilst we do our utmost to ensure our drivers are punctual, you will understand that we cannot accept
  • responsibility for delays caused by circumstances outwith our control.
    The driver will drive at safe and sensible speeds in accordance with road conditions, traffic and the legal speed
  • limits.
    Clients are responsible for any damage they cause to the interior and or exterior of a vehicle on hire to them and
  • will be billed accordingly for any repair or valeting required in order to reinstate a vehicle to working order.
    We may provide subcontracted vehicles occasionally.
    By supplying your email address you permit Nationel Chauffeurs to contact you via email, in return we promise
  • never to supply your email to any third party.
    If there are any changes or variations including extra mileage to the journeys other than what was agreed at the
  • time of booking, the client will be charged extras in accordance with the pricing structure.
    We reserve the right to change your vehicle or chauffeur at any time if necessary.
    Every effort will be made by Nationel Chauffeurs Ltd to ensure that our vehicle(s) or Sub-Contractors vehicle(s)
  • arrive on time.
    Our Chauffeur(s) will travel by the most appropriate route on the day, unless instructed otherwise by the Customer
  • at the time of booking.
    Nationel Chauffeurs Ltd’s vehicle(s) and sub-contracted vehicles are fully insured for passenger and third party
  • claims. However, customer’s properties are carried entirely at their own risk and Nationel Chauffeurs Ltd shall not be held responsible/liable for any loss/damage to such property.
  • Nationel Chauffeurs will keep a lost property book at their office, and will endeavour to return any lost goods left in our vehicle(s) or subcontracted vehicle(s) to the customer.
  • Nationel Chauffeurs Ltd and its chauffeurs have the right to refuse to carry any passenger who is thought to be under the influence of alcohol or drugs and whose behaviour poses a threat either to the Chauffeur, the vehicle or any other passenger(s).
  • Online quotations do not allow for public and bank holidays like Christmas Day or New Years Eve where there may be an additional surcharge. Please indicate on the quote form if your proposed booking is for a bank holiday or on any other special date.
  • Nothing contained in these terms and conditions can affect the Client’s’ statutory rights.
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Why Choose Us?
Just a few reasons why National Airport Links is the right choice for your next journey...
Always on time
We make sure our drivers are with you at your requested time.
Arrive in style
Our luxury vehicles are equipped with all the modern comforts.
24 hours, 7 days a week
We are open 24/7, enquire online or call 01189 873500.
Get to your destination on time, in style and comfort